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DATALICTION – PRIVACY POLICY

Last Updated: 12-05-25

Dataliction, LLC (“Dataliction,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and share your information. This Privacy Policy explains:

  • What information we collect

  • How we use and protect your information

  • How information flows through our AI systems and integrations

  • Your rights and choices

  • Our practices related to SMS, AI, analytics, and automations

  • How we comply with 10DLC carrier requirements

By accessing our website, interacting with our content, or using any of our Services—including AI tools, analytics dashboards, automations, or SMS programs—you agree to the terms of this Privacy Policy.

If you do not agree, you must discontinue use of our Services.
 

1. INFORMATION WE COLLECT

We collect information in four primary ways:
 

1.1 Information You Provide Directly

Examples include:

  • Contact details (name, email, phone number, company, job title)

  • Form submissions (demo requests, workshop registration, inquiries, downloads)

  • Emails, calls, meetings, and messages with our team

  • Survey responses, assessments, or intake questionnaires

  • Files or documents you upload voluntarily

  • SMS opt-in data, help requests, and STOP/UNSUBSCRIBE messages
     

1.2 Information Collected Automatically

When you visit our website or interact with our digital tools, we may collect:

  • IP address, browser type, device type, pages viewed, time on site

  • Cookies and tracking technologies (see Cookie Policy below)

  • CRM analytics events, conversion actions, traffic behavior

  • UTM parameters for marketing attribution

  • Session data from AI tools, dashboards, or embedded widgets
     

1.3 Information from Integrations You Authorize

If you connect a system to Dataliction (e.g., CRM, Airtable, Twilio/VAPI, HubSpot):

  • We may receive data necessary to perform the Service

  • Data includes contact records, usage logs, business metrics, workflows, and identifiers

  • API logs may include timestamps, request metadata, and system events

We never access or integrate with a system without your explicit authorization.

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1.4 Information from SMS Programs

To comply with 10DLC requirements, we collect:

  • Mobile phone number

  • Opt-in consent data (time, date, method)

  • Messages sent and received

  • STOP/HELP requests

  • Message delivery metadata


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

​
 

2. HOW WE USE YOUR INFORMATION

We use your information to:

2.1 Deliver and Improve Dataliction Services

  • Provide analytics insights, dashboards, reports, and recommendations

  • Operate and improve AI tools, automations, and voicebots

  • Implement integrations or data pipelines

  • Troubleshoot issues or optimize performance

  • Deliver consulting, coaching, workshops, and strategic advisement

2.2 Communicate With You

  • Respond to inquiries or support requests

  • Send updates, insights, newsletters, or event invitations

  • Send transactional SMS messages (if you opt in)

  • Provide account updates, workshop reminders, or onboarding information

2.3 Improve the Website and Digital Tools

  • Analyze user behavior and website performance

  • Optimize content, marketing, and user experience

  • Test product features or service improvements

2.4 Maintain Security & Compliance

  • Detect misuse of AI tools or integrations

  • Prevent fraud, unauthorized access, or abuse

  • Meet US 10DLC, CTIA, and carrier compliance obligations

  • Comply with legal or regulatory requirements
     

3. HOW WE PROCESS INFORMATION IN AI TOOLS

Dataliction uses AI systems—including LLMs and automations—to support and enhance our services.

We want to be transparent:

3.1 AI May Process Your Inputs

Your prompts, uploads, or instructions may be processed by:

  • AI models

  • Workflow engines

  • Rule-based automations

  • Voicebot transcription systems

This processing is strictly for the purpose of delivering the requested service.

3.2 Logging and Monitoring

AI systems may log:

  • Inputs and outputs

  • Metadata (timestamps, user IDs, session IDs)

  • Errors, performance data, or misuse patterns

We use logs to:

  • Improve quality

  • Troubleshoot issues

  • Ensure compliance and prevent abuses of the system

3.3 Third-Party AI Providers

Some AI functions may run on:

  • OpenAI

  • Anthropic

  • Google Vertex AI

  • Microsoft Azure OpenAI

  • Twilio / VAPI

  • Other secure AI engines

You authorize Dataliction to share necessary information with these providers solely to deliver the AI service.

Dataliction does not allow your business data to be used to train public models.
 

4. HOW WE SHARE YOUR INFORMATION

Dataliction does not sell your information.

We may share information only with:

4.1 Service Providers

Examples:

  • Cloud hosting providers

  • SMS carriers / Vonage

  • CRM platforms

  • Analytics and marketing tools

  • AI service providers

  • Payment processors

  • Data processing partners

These providers are contractually required to protect your data.

4.2 Compliance, Legal & Safety

We may disclose information if required to:

  • Comply with applicable laws

  • Respond to lawful requests

  • Protect against fraud, misuse, security threats, or harm

4.3 Business Transfers

If Dataliction undergoes a merger, acquisition, investment, or sale:

  • Your information may be transferred

  • You will receive notice if required by law
     

5. SMS PRIVACY DISCLOSURES (10DLC REQUIRED)

This section satisfies the mandatory 10DLC carrier requirements.

5.1 Non-Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5.2 SMS Consent and Transparency

We collect and store:

  • Opt-in request

  • Opt-in method

  • Timestamp of consent

  • Mobile number

  • Message logs (delivery receipts, STOP/HELP requests)

These records are required by US carriers to verify compliance.

5.3 STOP/HELP Requirements

When you text:

  • STOP – you will no longer receive messages

  • HELP – you will receive support contact details

5.4 SMS Message Frequency

“Message frequency varies” unless a CTA specifies otherwise.

5.5 Data Retention for SMS

We retain SMS logs only as long as:

  • Required for compliance,

  • Necessary to operate messaging programs,

  • Required by carrier rules,

  • Or until you request deletion (subject to legal retention needs).
     

6. COOKIES & TRACKING TECHNOLOGIES

Please refer to our Cookie Policy section located in our Terms & Conditions.
We use cookies for:

  • Website performance

  • Analytics and usage insights

  • Security and fraud prevention

  • Personalization and retargeting

You may disable cookies in your browser, but certain features may not function properly.
 

7. DATA SECURITY

We use administrative, technical, and physical safeguards to protect your data, including:

  • Encryption in transit (HTTPS/TLS)

  • Access controls and authentication

  • Logging and monitoring

  • Segregated environments

  • Secure data pipelines

However, no system can guarantee 100% security.
 

8. DATA RETENTION

We retain information only as long as necessary for:

  • Delivering Services

  • Meeting contractual obligations

  • Complying with law

  • Maintaining accurate business records

  • Supporting AI/automation performance

You may request deletion as described below.
 

9. YOUR PRIVACY RIGHTS

Depending on your location (e.g., CA, CO, VA), you may have the right to:

  • Access your information

  • Correct inaccuracies

  • Request deletion

  • Opt out of certain data uses

  • Obtain a copy of your data

  • Restrict certain processing

To exercise these rights, contact:
privacy@dataliction.com

We may require verification of your identity.
 

10. CHILDREN’S PRIVACY

Our services are not directed to children under 18.
We do not knowingly collect personal information from minors.

If we learn we have received such information, we will delete it.
 

11. INTERNATIONAL USERS

Dataliction primarily serves U.S.-based customers.
If you access our Services from outside the U.S., you acknowledge your information may be transferred to, stored in, and processed in jurisdictions with different privacy protections.
 

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
When changes are made:

  • We will update the “Last Updated” date

  • Continued use of the Site constitutes acceptance of the updated Policy
     

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or your data rights, contact:

Dataliction, LLC
Website: www.dataliction.com
Email: privacy@dataliction.com

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